Q&A

  • Procedure for ordering

    1. Check out our website at https://skyfish-aqua.com/?lang=en.
    2. Add the product to cart.
    3. The cart could be checked out by clicking the icon.
    4. A formal Product Order which information regarding your order is fully listed will be sent to you for confirmation.
    5. Confirmation and Payment.

    Importers or wholesalers, please email us to check the Quotation or Order.

  • Attention

    1. The Delivery Fee is an Estimated price when you check out on the website. Please refer to the order we send to you.
    2. The shrimps are packed in the bag.
    3. All shrimps have the mini order, please refer to each page of shrimp, there is more information in clouding mini order and packing.
    4. Please note that the relevant provisions of the import of local countries.
    5. Our company is not responsible for any damage occurred during delivery or if the packages are held at customs.
    6. None of our products are refundable after products are in delivery process.

  • Payment

    1. Wire Transfer
    2. Credit Card
      • We take VISA and MASTER card.
      • The order is in NT dollar.
      • It probably has the foreign transaction fee.
    3. PayPal
      • Use PayPal needs 4% Payment Fee.

  • Freight

    1. The freight is according to your country and order, the estimated price is below.
    2. If your country is not be shown, please email us.
    Bags 2s 4s 6s 8s 10s
    Area Hong Kong and Macao 23.34 31.34 40 47.34 54.67
    Singapore 28.34 37.67 47 56.34 65
    Other Country in Asia 28.34 37.67 47 56.34 65
    Canada and United States 42 59.34 76.67 94 110
    UK 42 59.34 76.67 94 110
    France and Germany 42 59.34 76.67 94 110
    Other Country in Europe 42 59.34 76.67 94 110
    Central and South America 55 79 103 127 150.34
    Africa 55 79 103 127 150.34

  • Delivery

    1. Products are going to be shipped out 10 days after payment is received.
    2. We do not send the package on holiday and weekend.
    3. The Transportation time of each country is below, the days are not including the time of passing the customs.
    4. If your country is not be shown, please email us.

    ASIA

    Europe and America
    Country Days Country Days Country Days
    Hong Kong and Macao 1-2 Canada 4-5 Netherlands 4-5
    Singapore 2-3 United States 4-5 Norway 4-5
    India 4-5 United Kingdom 4-5 Poland 4-6
    Indonesia 3-4 France 4-5 Portugal 4-5
    Israel 4-5 Germany 4-5 Russia 5-7
    Japan 2-3 Austria 4-5 Spain 4-5
    Korea 2-3 Belarus 5-7 Switzerland 4-5
    Laos 4-5 Belgium 4-5 Sweden 4-5
    Malaysia 2-3 Bulgaria 5-7 Ukraine 5-7
    Philippines 3-5 Czech Republic 5-7 Luxembourg 4-5
    Saudi Arabia 5-7 Denmark 4-5
    Sri Lanka 4-5 Finland 4-5
    Thailand 3-4 Greece 4-5
    Turkey 4-5 Hungary 5-7
    United Arab Emirates 4-5 Ireland 4-5
    Vietnam 3-5 Italy 6-7